HOW HAS MATHEMATICS HELPED YOU IN YOUR CAREER?
I’m an engineer by background, so I have always been interested in seeing real world behaviours following mathematical principles. Over time, my interest has broadened from the mathematics of well controlled scenarios into more complex models, and in recent years its practical business application.
HOW IS MATHEMATICS USED AT TELSTRA? WHAT DO YOU SEE ON THE INNOVATION HORIZON?
Our purpose is to enable our customers to thrive – using analytics to deliver improved customer experiences. We are champions of the network effect of data, which is data from different sources coming together.
We have a number of innovative projects underway in areas relating to improving specific customer experiences, reducing fraud, and optimising network investment.
Telstra’s data is measured in Petabytes, and we deal with streaming network sources that can deliver us a million records a second. In these cases the size of the data set and/or processing capacity becomes part of the computation challenge. Whilst the results from advanced analytics or machine learning will grab attention, sitting behind each result is a team of quiet achievers dealing with complex open source platforms, network connections, and even routine data quality challenges.
There are many exciting opportunities in the telecommunications sector including 5G, Internet of Things, Network Function Virtualisation / Software-Defined Networking, and security. Data underpins them all.
Steve Morris: Telstra, General Manager, Technology & Analysis – Big Data.